Terms & Conditions

Welcome to True Source Wholesale. By accessing or using our website, purchasing from us, or interacting with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. General Information

True Source Wholesale is a wholesale supplier providing products and invoices for Amazon sellers and other marketplaces. Our services are designed for business-to-business (B2B) transactions and are intended for professional use only.

2. Eligibility and Account Responsibility

• You must be 18 years or older to use our services.

• You are responsible for maintaining the confidentiality of your account and ensuring all information provided is accurate and up to date.

• Direct Wholesale Partners is not liable for any consequences arising from incorrect or misleading information provided by the customer.

3. No Guarantee of Ungating

• True Source Wholesale does not guarantee ungating in any Amazon category or brand.

• Invoices are provided for product proof and compliance purposes only. Amazon and other platforms have their own standards for ungating approvals.

• It is the sole responsibility of the buyer to check their ungating eligibility before purchasing.

4. Product Restrictions

• We do not accept responsibility for any product that is:

  • Restricted to sell on Amazon or any other marketplace.

  • Restricted from being sent to Amazon FBA warehouses.

  • Prohibited under local, state, or federal laws.

5. Order Policy

• All orders are considered final once payment is completed.

• Orders cannot be canceled, changed, or refunded once confirmed.

• No exceptions will be made, including due to ineligibility for ungating or product restrictions.

6. Return & Refund Policy

• We do not accept returns or offer refunds under any circumstance. Please refer to our Refund and Return Policy for more details.

7. Limitation of Liability

True Source Wholesale will not be held liable for:

• Loss of income or business opportunity due to ungating rejection.

• Suspension or deactivation of your Amazon or other marketplace accounts.

• Any indirect, incidental, or consequential damages related to the use of our services.

8. Intellectual Property

All content on this website, including logos, text, graphics, and digital downloads, is the property of True Source Wholesale and may not be reproduced without our written permission.

9. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of those changes.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which True Source Wholesale is registered.

By using our website or placing an order, you confirm that you have read, understood, and agreed to our Terms & Conditions.