At True Source Wholesale, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and protect the data you provide when you use our website and services.
1. Information We Collect
When you visit our website, place an order, or communicate with us, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Business Information: Company name, Amazon seller ID, tax details (if applicable).
- Order Information: Product details, invoice requests, payment confirmation.
- Technical Data: IP address, browser type, device information, usage behavior (via cookies or analytics tools).
2. How We Use Your Information
We collect your information for the following purposes:
- To process orders and deliver products/invoices.
- To provide customer support and respond to inquiries.
- To send important updates or transactional messages.
- To maintain internal records for compliance and tax purposes.
- To improve our website and services.
We do not sell, rent, or trade your information to any third party.
3. Data Security
We take appropriate technical and organizational measures to safeguard your personal data. This includes secure servers, encryption protocols, and limited access to authorized personnel only.
However, no data transmission over the internet can be guaranteed to be 100% secure. You use our website and services at your own risk.
4. Payment Information
We do not store your payment card details on our servers. All transactions are processed through secure third-party payment gateways (e.g., PayPal, Stripe, or bank transfer platforms), which comply with industry standards for security and data protection.
5. Cookies & Tracking Technologies
Our website may use cookies and analytics tools (e.g., Google Analytics) to improve user experience and monitor site performance. You can control cookie settings through your browser preferences.
6. Third-Party Services
We may use third-party tools or services to fulfill specific functions, such as payment processing or email marketing. These services operate under their own privacy policies, and we recommend reviewing them.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent (where applicable).
- Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at sales@truesourcewholesale.com
8. Data Retention
We retain your personal and order information for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Direct Wholesale Partners
Email:sales@truesourcewholesale.com
Website: truesourcewholesale.com
By using our website and services, you consent to this Privacy Policy.